Packages: According
on the type of occupation, all of our packages are valid for (2) people, unless
otherwise is specified. All of our fees are subject to change without previous
notice until ESCALA VACATIONS receives the full payment for the services
required.
Exclusions: Prices
do not include fees for visas, passport, insurance, airport taxes, tips, not mentioned
meals in the itinerary, phone calls, or any other personal or minor expenses. These
expenses are the traveler’s responsibility.
Final Payment: The final payment must be received by ESCALA
VACATIONS as soon as the purchase is done online. In case of a reservation, the
payment will be under the reserved supplier’s terms. All packages are subject
to price changes and availability, if the final payment has not yet been
received.
Payment Methods: Credit
card though the web site. If the payment is not performed immediately, the time
frame will depend on each service’s penalties and policies. To process your payment, you must access the
web site, insert your reservation code and email to confirm your reservation as
well as payment.
Changes
and Cancellations: In
case you need to change your travel itinerary after your reservation, certain
restrictions will apply. After a change, cancellations and refunds due to cancellation will vary
depending on the supplier/hotel policies. In addition, we reserve our right to
charge a fee for administrative purposes.
Carnival, Easter,
Christmas, New Year’s Eve, and other Holidays: All
sales on ground services (hotel, transportation, car rental, and others) to
travel during these holidays are NOT refundable or transferable. Depending on
the hotel, other major restrictions will apply as well.
Refunds: Refunds
for services not used, if applicable, will be processed in sixty (60) days. In
all cases, ESCALA VACATIONS will charge a fee for administrative expenses,
which will be determined by the company itself. All refunds must be required in
writing. Other restrictions may apply; hence, please ask when reserving.
Service
Cancellation: In
case of cancellation or not completing the sale, operational fees will apply
based on the registered reservation when refunding.
Travel Insurance: ESCALA
VACATIONS highly recommends the purchase of travel insurance. Please write to info@arubaconescala.com
for information on plans and prices.
Travel Documents: It
is necessary to have a valid passport for six (6) moths for international
travels. Some countries in North America, Central America, South America,
Europe, Africa, and Asia may require a stamped visa in passport. It is the
traveler’s responsibility to be aware of visa requirements at the reservation moment.
Likewise, it is also his/her responsibility to obtain all traveling documents
and requirements needed such as visa, vaccines, or others.
List of countries that require VISA for Aruba:
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Afganistán
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Haití
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Omán
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Albania
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India
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Palau
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Angola
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Indonesia
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Papua-Nueva Guinea
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Autoridad Nacional Palestina
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Irán
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Pakistán
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Argelia
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Irak
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Qatar
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Armenia
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Islas De Cabo Verde
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República de África Central
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Azerbaiján
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Islas De Salomón
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República del Chad
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Bahrein
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Islas Marshall
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República Dominicana
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Bangladesh
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Islas Norteñas Mariana
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República De Guinea
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Belarús
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Jamaica
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Rwanda
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Benin
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Jordania
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Samoa
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Bhután
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Kazajstán
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Santo Tomé y Príncipe
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Bolivia
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Kiribati
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Serbia
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Bosnia-Herzegovina
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Kuwait
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Senegal
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Botswana
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Kyrgyzstan
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Siria
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Burkina Faso
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La Arabia Saudita
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Sierra Leona
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Burundi
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Laos
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Somalia
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Camboya
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Líbano
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Sri Lanka
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Camerún
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Lesotho
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Sudáfrica
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China
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Liberia
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Sudán
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Las Islas Comoros
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Libia
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Swazilandia
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Congo (Brazzaville)
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Kenia
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Tailandia
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Congo (Kinshasa)
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Macedonia
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Tayikistán
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Corea del Norte
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Madagascar
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Tanzania
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Costa de Marfil
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Malawi
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Timor Oriental
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Cuba
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Maldivas
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Togo
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Djibouti
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Malí
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Tonga
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Egipto
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Marruecos
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Túnez
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Emiratos Árabes Unidos
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Mauritania
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Turako
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Eritrea
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Micronesia
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Turkmenistán
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Etiopía
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Moldova
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Turquía
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Federación Rusa
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Mongolia
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Tuvalu
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Fiji
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Montenegro
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Ucrania
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Filipinas
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Mozambique
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Uganda
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Gabón
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Myanmar
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Uzbekistán
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Gambia
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Namibia
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Vanuatu
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Georgia
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Nauru
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Vietnam
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Ghana
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Nepal
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Yemen
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Guinea Ecuatorial
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Níger
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Zambia
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Guinee-Bissau
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Nigeria
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Zimbabwe
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Privacy: ESCALA
VACATIONS will not reveal or use any information given by the traveler without
his/her previous consent, unless:
· Promotions are of the traveler’s interest.
· Any legal requirement or regulation requires
it.
· It might help a supplier collect extra
charges from the traveler.
Responsibilities: ESCALA VACATIONS acts only
as a service provider that intertwines the traveler’s needs; therefore, ESCALA
VACATIONS has no responsibilities for services provided by third parties such
as hotels, transfer, or any other supplier. ESCALA VACATIONS is not responsible
for any type of injuries, damages, illness, or loss caused by terrorism,
political situations, social uprisings, plagues, mechanical failures, weather, criminal
acts, natural disasters, or any other situation that is out of control from
ESCALA VACATIONS and its affiliated enterprises.
ESCALA VACATIONS acts as an
intermediary between the client and tourism service providers; meaning, companies
and people that enable the services mentioned in the itineraries. Consequently,
it declines all responsibility for any damage, wound, accident, delay,
cancellations, or irregularities that might happen during the services’ execution
to the person that travels because of their intermediation; likewise, to
his/her luggage and any other objects that contain them. It also declines its
responsibilities regarding weather conditions, political protests, riots,
terrorist acts, wars, war rumors, or any other reason that might be considered
as unforeseen circumstances since these are beyond the will from the parties
involved.
When the client travels in
any means of transportation, he/she agrees to the general hiring conditions
from the provider stated in the ticket. Therefore, no responsibility can be
attributed to ESCALA VACATIONS.
Acceptance: Every person that acquires
any service or tourism product through ESCALA VACATIONS clearly states that
he/she accepts the terms and conditions previously mentioned. He/she also
accepts that these will be taken as baseline to settle any controversy between
them. As proof of acceptance of these terms and conditions, the payment of the
services must be performed before the start of your trip in any way or method
or through the portions of the services hired.